Contact
Filed and maintained by the operators at Pathway Connection Solutions.
How to reach us
For order questions, returns, or anything time-sensitive: hello@pathwaysupplyco.com
For wholesale, press, or partnership inquiries: hello@pathwayconnectionsolutions.com
Response time
We work US business hours (Monday-Friday, 9am-6pm Eastern). We respond to most messages within one business day, often same-day.
Shipping & returns
Tracking syncs on dispatch. 15-day return window from delivery. Defects or wrong-item shipments: photo + order number to the email above, we send a replacement same-day.
Why we're hard to find by phone
We're a small operation. Email gets answered. Phones don't. Our address and EIN are on file with our payment processor for verification purposes.
About the parent company
Pathway Supply Co. is the supply side of Pathway Connection Solutions, a small operations consultancy in Florida. We file gear in this library that we actually use to run things, then make it available to anyone with the same problems.